Numbers that tell you what's working

Overview

Echo's analytics are built on first-party data captured from your conversations. No third-party trackers, no cookie banner workarounds. The dashboard updates in real-time with conversation counts, unique visitors, language breakdown, top intents, and conversion to outcomes (bookings, orders, tips). Weekly recap emails arrive Mondays in your local timezone with week-over-week deltas and the top moments worth your attention. Inactive users receive a localized re-engagement nudge instead of a recap so the email stays valuable.

What you get

• Live dashboard - Conversations, unique visitors, top questions, languages, peak hours.
• Conversion funnels - From first message to purchase, booking, or tip. See where visitors drop.
• Weekly recap - Email digest every Monday with deltas, top moments, and re-engagement hints.
• Language breakdown - Which languages your audience speaks. Useful for prioritizing translations.

How it works

• 1. Echo logs every interaction - Privacy-respecting analytics, no third-party trackers needed.
• 2. Open the dashboard - Real-time numbers, filterable by date, channel, language.
• 3. Get the weekly email - Lands Mondays. Active users get analytics, dormant users get a nudge.

Who it is for

• Spot trending questions - Top 10 unanswered questions surface every week. Add them to your knowledge base in one click.
• Measure marketing channels - Compare conversions from WhatsApp, Instagram, embed widget, and direct Echo page traffic.

Keep exploring

Frequently asked questions