The AI agent for Shopify and AI chatbot for ecommerce

Overview

Echo's Shopify integration is built for merchants who already have a Shopify store and want to add AI without rebuilding their stack. Install Echo via OAuth and your catalog, customers, and orders sync immediately. Echo can recommend products from your catalog, answer detailed questions grounded in your real product descriptions, and recover abandoned carts via WhatsApp, Instagram, and Messenger follow-ups. Checkout stays on your Shopify domain - Echo never holds funds and never reroutes payments. Permissions requested: read_products, read_orders, read_inventory, read_customers, read_fulfillments.

What you get

• Product knowledge - Echo learns your catalog. Visitors ask about products, Echo answers with details and recommendations.
• Cart recovery - Abandoned carts trigger conversational follow-ups via your messaging integrations.
• Order tracking - Visitors ask 'where's my order?' and Echo answers with real Shopify fulfilment data.
• Shopify-native checkout - Buyers checkout on your Shopify domain. Echo never holds funds.

How it works

• 1. Connect via OAuth - OAuth install flow. Shopify App Store listing is pending review.
• 2. Echo imports your catalog - Products, variants, inventory, customers, orders.
• 3. Add Echo to your store - Embed widget on your storefront or share your Echo page.

Who it is for

• Pre-purchase Q&A - Sizing, materials, shipping, returns - Echo handles every question that delays a purchase.
• Post-purchase support - Order tracking, returns, exchanges - all conversationally, with real Shopify data.

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Frequently asked questions