The AI chatbot for WhatsApp Business, automated

Overview

Echo's WhatsApp integration uses Meta's official WhatsApp Business Platform with Embedded Signup. Echo replies to every conversation with sub-second streaming, supports rich media (images, audio, documents), and renders product cards using shortened auth.echoai.so URLs for clean previews. Templates can be sent to opted-in contacts at scale. Phone number matching is strict to prevent cross-contamination between numbers. Voice notes, payment confirmations, and human handoff all work natively. All conversations and contacts deduplicate to your CRM.

What you get

• 24/7 auto-reply - Echo never sleeps. Visitors get instant replies any time, any timezone.
• Templates and broadcasts - Send approved Meta templates to opted-in contacts at scale.
• Products in chat - Echo shares product cards with shortened auth.echoai.so links for rich previews.
• Jump on / hand back - Your team can take over conversations live. Echo resumes seamlessly.

How it works

• 1. Connect via Meta Embedded Signup - Official flow. Takes about 5 minutes.
• 2. Echo trains on your business - Knowledge base, catalog, FAQs all imported automatically.
• 3. WhatsApp goes live - Echo replies to every new conversation. Templates ready to send.

Who it is for

• E-commerce customer support - Pre-purchase questions, order tracking, returns - all handled by Echo, escalated to humans when needed.
• B2B lead capture - Qualify leads conversationally, capture details, book demos via WhatsApp.

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Frequently asked questions