Messenger
The AI chatbot for Messenger your Facebook Page deserves
Connect your Facebook Page and Echo AI replies to every Messenger conversation with the same intelligence as your Echo AI page.
Overview
Echo's Messenger integration plugs into your Facebook Page via Meta's official Messenger Platform. Echo replies to every conversation with the same brain that powers your Echo page - same knowledge, same voice, same catalog. Native Messenger templates render product cards, booking confirmations, and quick replies. Human handoff is one click from the customer hub, with the visitor's full conversation history preserved. All contacts and conversations sync to your CRM, deduplicated by Facebook Page-scoped user ID.
What you get
How it works
- 1. Connect your Facebook Page - Via Meta's Embedded Signup. One click.
- 2. Echo trains on your catalog - Imported from your knowledge base or Shopify.
- 3. Messages go live - Echo replies automatically to every new message.
Who it is for
- Local businesses - Restaurants, salons, services - reply to inquiries instantly, take bookings, send menus.
- E-commerce - Recover abandoned carts, answer product questions, upsell in conversation.
Keep exploring
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Frequently asked questions
Do I need to own the Facebook Page?
Yes. You connect as an admin of the Page during setup.
Will Echo reply to comments too?
Echo currently handles Messenger conversations. Comment auto-reply is on the roadmap.
Is welcome message supported?
Yes, but disabled by default for standard DMs per Meta policy. Enabled for Web Chat.