Messenger

The AI chatbot for Messenger your Facebook Page deserves

Connect your Facebook Page and Echo AI replies to every Messenger conversation with the same intelligence as your Echo AI page.

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Overview

Echo's Messenger integration plugs into your Facebook Page via Meta's official Messenger Platform. Echo replies to every conversation with the same brain that powers your Echo page - same knowledge, same voice, same catalog. Native Messenger templates render product cards, booking confirmations, and quick replies. Human handoff is one click from the customer hub, with the visitor's full conversation history preserved. All contacts and conversations sync to your CRM, deduplicated by Facebook Page-scoped user ID.

What you get

How it works

Who it is for

Related features

Recommended integrations

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Frequently asked questions

Do I need to own the Facebook Page?

Yes. You connect as an admin of the Page during setup.

Will Echo reply to comments too?

Echo currently handles Messenger conversations. Comment auto-reply is on the roadmap.

Is welcome message supported?

Yes, but disabled by default for standard DMs per Meta policy. Enabled for Web Chat.