Autonomous agent
Echo AI agents that do the work, not just the talking
An Echo AI agent answers questions, recommends products, takes payments, books appointments, and escalates to you when it matters. Build AI agents once and deploy them everywhere.
Overview
An Echo AI agent is more than a chatbot. It reads your knowledge base, understands the visitor's intent, and then takes the next step: recommending a product, generating a checkout link, holding a calendar slot, opening a support ticket, or handing the conversation to a human. You build the agent once in Echo AI, then deploy the same agent to WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, your website widget, and your hosted Echo page. Guardrails, blocked topics, and disclosure modes keep every reply brand-safe, and the analytics dashboard shows exactly what the agent handled, what it sold, and where it escalated. Most teams have their first AI agent live in under ten minutes.
What you get
- Grounded in your knowledge - Your AI agent answers from your documents, URLs, catalog, and FAQs, never from guesswork.
- Takes real actions - Checkout links, bookings, tickets, lead capture. The agent finishes the job inside the conversation.
- Every channel at once - WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, your website widget, and your hosted Echo page.
- Clean human handoff - The agent pauses and hands the conversation to you or your team the moment a human is needed.
How it works
- 1. Train the agent - Paste a website URL, upload documents, or write a short brief. Echo builds the agent's knowledge.
- 2. Give it abilities - Turn on catalog, calendar, tickets, payments, voice, and workflows so the agent can act.
- 3. Deploy everywhere - Publish the Echo page, embed the widget, and connect your messaging and commerce channels.
Who it is for
- Sales AI agent - Qualifies leads, recommends products, sends checkout links, and follows up without a human touching it.
- Support AI agent - Resolves repeat questions, raises tickets, and escalates the rest with full conversation context.
Frequently asked questions
What is the difference between an AI agent and a chatbot?
A chatbot replies. An Echo AI agent replies and acts: it sells, books, raises tickets, and hands off to humans using the tools you enable.
How do I build an AI agent with Echo AI?
Create a free account, point Echo at your website or upload documents, enable the abilities you need, then publish. No code required.
Where can my AI agent run?
WhatsApp, Instagram, Messenger, Telegram, Slack, Discord, your website via the embed widget, your hosted Echo page, and through the API or MCP server.
Can several AI agents run at once?
Yes. Build separate AI agents for sales, support, or each brand, each with its own knowledge, personality, and channels.